076 693 8020              Web Design Cape Town   info@gwebdesign.co.za              Web Design Cape Town   Web Design Cape Town

WEB DESIGN QUESTIONS

FAQs

Q?

What services are included in my web design

A.

At G Web Design all new websites receive free hosting and domain registration for the first year. After this the prevailing monthly hosting and annual domain fee applies. We provide you with at least 3 custom email addresses depending on your package. You receive training on how to use your website.  Most importantly we provide 30 days post launch support to ensure that you know how to use your website. After which you can sign up to our monthly maintenance plans for continued support.

Q?

What is required to start the website design process

A.

The website design process in terms of documentation is broken down into 4 categories.

  1. Your company history
  2. Business pictures
  3. Products and/or Services
  4. Contact Touch Points

 

Your company history

This gives your audience insight about who you are, why you do what you do and connects them to your business. What is great about this is it's all about you and it immediately makes you different from your competitors. This information can really make you stand out from the crowd, especially if the message is personal.

Business pictures

This will cover your logo, pictures of your offices, staff pictures, product pictures, special event pictures, your picture and any picture that is important in your industry.

Products and/or services

All your products and services are listed here. You must also tell us which products you are looking to promote so that they stand out more. What is important here is your competitive advantage, what makes your products/services better than the competition.

Contact Touch Points

Here you are required to provide all your relevant contact details, landline, mobile, after hours numbers, etc. Social media connections, Facebook, Google+, Linkedin, Twitter, etc. It must include your physical and postal address.

Finally to secure the start of any project we require a 50% deposit to ensure everyones full commitment to the project.  Having all the documentation as soon as possible speeds up the website design process and you can have your business online in no time.

Q?

What if I need changes after my 30 days support is over

A.

G Web Design offers affordable maintenance packages for clients who needs constant changing of their website content. This gives you piece of mind that your changes will be done on time and correctly and will save you time.

Q?

What if I decide later that I want more pages

A.

It is very simple to add additional pages to your website. You can either do it with your CMS as all our designs include this. Alternatively you can ask us to do it for you at a nominal fee of R800 per page.

Q?

What happens after my website is launched

A.

Once your website is launched you have 30 days support from us. This ensure that you are happy and if there is something that you want changed because of any reason we can assist you without you incurring any additional cost.

Q?

How much will my website cost

A.

For standard website cost we offer 3 variants:

  1. Business Standard Website which is  5 pages : R 4 000
  2. Business Core Website which is 10 pages : R 7 000
  3. Business Core Plus Website which is 20 pages: R 10 000

Any advanced site with special functionality will be charged on a per project basis.

Q?

How long does it take to create a website?

A.

Our popular website offerings take anything from 5 working days to 20 working days. This depends on the complexity of the project. More advance websites can only be time quoted on a per project basis as it will depend on what your requirements are.

On average this is our timeframes :

  • Business Standard Website : 5 working days
  • Business Core Website : 10 working days
  • Business Core Plus : 20 working days
  • Basic eCommerce from 7 working days

 

Q?

How does the payment process work

A.

G Web Design requires a 50% upfront deposit before any work commences. This is to ensure your commitment in developing your website. Once we have completed your website with your valuable input, the final payment becomes due and we put your website live.

Q?

Can I see my website while it is in progress

A.

Yes, we value your input as this is your business and your website and we customize it to your requirements whilst at the same time advising you what may work better for your customers.